BÖËNA ARTICLE

Sustainability, Made Operational
The Company-Wide Policy Guiding Every Böëna Lodge

Böëna company-wide sustainability policy


Böëna’s Sustainability Policy transforms long-standing values into a company-wide framework. It defines how each lodge, department and collaborator should evaluate impacts, manage resources and contribute to the environmental, cultural and economic well-being of the destinations where Böëna operates.
01 — A Shared Framework

One Policy Across the Entire Collection

Böëna officially introduced a company-wide Sustainability Policy together with a corresponding operational manual.

The documents align administrative and operational objectives with the Costa Rican Tourism Board’s Certificate for Sustainable Tourism and the United Nations’ sustainability framework.

Environmental

Protect natural resources, reduce impacts and improve waste and resource management.

Social

Support human rights, equal opportunities and stronger relationships with local communities.

Cultural

Respect, protect and promote the heritage of each destination.

Economic

Create local value through employment, suppliers and responsible tourism development.

02 — From Philosophy to Practice

Regenerative Tourism as a Guiding Principle

Since its beginnings, Böëna has worked from the belief that tourism should contribute positively to the places where it operates.

The company focuses on destinations of exceptional natural and cultural value, seeking to conserve their heritage while supporting the development and resilience of surrounding communities.

More Than Minimizing Impact

The policy goes beyond reducing harm. It establishes a commitment to identify opportunities for tourism to restore ecosystems, strengthen local economies and preserve cultural identity.

03 — Measurable Objectives

Identifying Impacts and Acting on Them

A central objective of the policy is to identify both the positive and negative impacts generated by Böëna’s five lodges.

Once identified, the company is expected to develop environmental, social and economic solutions that address those impacts promptly and consistently.

Goal 01

Natural Resource Management

Improve the responsible use of water, energy and other natural resources across operations.

Goal 02

Waste Management

Develop and implement comprehensive plans for reduction, separation, reuse and responsible disposal.

Goal 03

Fair Employment

Promote equal opportunities, respectful workplaces and protection of human rights.

Goal 04

Local Cultural Heritage

Build awareness, protect traditions and support service providers rooted in each community.

04 — Everyone Has a Role

A Policy That Extends Beyond Management

The framework applies throughout the company, establishing shared responsibilities for the people and organizations involved in Böëna’s daily operations.

Management

Lodge Teams

Suppliers

Community Partners

Guest Well-Being at the Center

While the policy addresses broad environmental and social responsibilities, guest enjoyment, security and meaningful connection with each destination remain essential outcomes.

05 — Sustainability Across Five Destinations

A Common Vision, Adapted Locally

Each lodge operates within a distinct ecosystem and community. The company-wide policy creates consistency while allowing sustainability initiatives to respond to local realities.

Pacuare Lodge

Lapa Rios Lodge

Tortuga Lodge

Monteverde Lodge

Cloud Forest Lodge

Across the collection, guests have the opportunity to experience sustainability through conservation, local employment, community collaboration and a closer relationship with Costa Rica’s natural heritage.

Review the Sustainability Policy

The complete policy outlines Böëna’s commitments, objectives and operational approach in greater detail.

Open the Document

A Commitment That Guides Every Decision

A sustainability policy is meaningful only when it shapes everyday actions.

For Böëna, this framework creates a shared standard for protecting nature, strengthening communities and ensuring that tourism contributes positively to every destination in the collection.